Decagon claims its customer service bots are smarter than average
One red-hot category in the generative AI space is customer support, which isn’t surprising, really, when you consider the tech’s potential to cut contact center costs while increasing scale. Critics argue that generative AI-powered customer support tech could depress wages
France leads the pack for Generative AI funding in Europe
OpenAI, with its rollouts of viral services like ChatGPT and billions in funding, may have gobbled up the lion’s share of attention and money so far. But according to a new report out from top VC Accel and the analysts at Dealroom, in Europe and Israel, there is a wave of hopefuls emerging to make their mark
Amazon extends generative AI-powered product listings to Europe
Amazon is bringing its generative AI listing smarts to more sellers, revealing today that those in France, Germany, Italy, Spain, and the U.K. can now access tools designed to improve product listings by generating product descriptions, titles, and associated details
Semperis, a specialist in Active Directory security now worth more than $1B, raises $125M
Active Directory, the Microsoft directory service for connecting users with network resources, is used by more than 90% of all Fortune 1000 companies and many more. So it’s no surprise that it’s a giant target for malicious hackers