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Decagon claims its customer service bots are smarter than average

One red-hot category in the generative AI space is customer support, which isn’t surprising, really, when you consider the tech’s potential to cut contact center costs while increasing scale. Critics argue that generative AI-powered customer support tech could depress wages

France leads the pack for Generative AI funding in Europe

OpenAI, with its rollouts of viral services like ChatGPT and billions in funding, may have gobbled up the lion’s share of attention and money so far. But according to a new report out from top VC Accel and the analysts at Dealroom, in Europe and Israel, there is a wave of hopefuls emerging to make their mark

OpenAI Startup Fund raises additional $5M

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The OpenAI Startup Fund, an entity dedicated to investing in early-stage AI companies, has recently undergone a transition in its legal control, shifting from Sam Altman to Ian Hathaway. This transition comes alongside the closing of an additional $5 million in funding, as reported in a filing with the U.S. Securities and Exchange Commission.

Uber to acquire Foodpanda’s Taiwan unit from Delivery Hero for $950M in cash 

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Uber Technologies has made headlines with its announcement of the acquisition of Delivery Hero’s Foodpanda Taiwan unit for a staggering $950 million in cash. This strategic move is part of Uber Eats’ ambitious plan to fortify its foothold in Asia, with a particular focus on strengthening its position in Taiwan’s competitive market.

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