Decagon claims its customer service bots are smarter than average
One red-hot category in the generative AI space is customer support, which isn’t surprising, really, when you consider the tech’s potential to cut contact center costs while increasing scale. Critics argue that generative AI-powered customer support tech could depress wages
France leads the pack for Generative AI funding in Europe
OpenAI, with its rollouts of viral services like ChatGPT and billions in funding, may have gobbled up the lion’s share of attention and money so far. But according to a new report out from top VC Accel and the analysts at Dealroom, in Europe and Israel, there is a wave of hopefuls emerging to make their mark
Amazon extends generative AI-powered product listings to Europe
Amazon is bringing its generative AI listing smarts to more sellers, revealing today that those in France, Germany, Italy, Spain, and the U.K. can now access tools designed to improve product listings by generating product descriptions, titles, and associated details
Semperis, a specialist in Active Directory security now worth more than $1B, raises $125M
Active Directory, the Microsoft directory service for connecting users with network resources, is used by more than 90% of all Fortune 1000 companies and many more. So it’s no surprise that it’s a giant target for malicious hackers
How bad bots are dominating Internet traffic in 2024
Close to half (49.6%) of all web traffic in 2023 was driven by bots – a 2% increment from the earlier year, denoting the most elevated level since network safety firm Imperva started checking in 2013.
OpenAI Startup Fund raises additional $5M
The OpenAI Startup Fund, an entity dedicated to investing in early-stage AI companies, has recently undergone a transition in its legal control, shifting from Sam Altman to Ian Hathaway. This transition comes alongside the closing of an additional $5 million in funding, as reported in a filing with the U.S. Securities and Exchange Commission.
Investors are growing increasingly weary of AI
Following quite a while of income sans work, the simulated intelligence industry is confronting retribution. Another report from Stanford’s Establishment for Human-Focused Man-made Brainpower (HAI), which concentrates on artificial intelligence patterns, found that worldwide interest in computer-based intelligence succumbed for the second year straight in 2023.
